Returns & Exchanges

At Sybotanica, we want your indoor jungle to thrive; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery. Please ensure that plants remain in their original nursery pots and care products are unopened to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and a brief explanation of why the items didn't meet your expectations.

• 2.
  Secure Packaging

  Carefully pack your items in their original Sybotanica packaging to prevent damage during transit, especially for delicate foliage.

• 3.
  Ship the Items

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our botanical experts inspect the returned items, we will process your refund to the original payment method within 5-7 business days.